Return Policy

You have 14 days after receiving your item(s) to request a return or exchange. 

To request a Domestic return, please click here.

To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will cover the cost of return shipping, except in any case where we are responsible for the cause of the return or exchange (see “Damages and issues”). If your return package does not successfully arrive at our warehouse, we cannot issue a refund or exchange. 

If your order’s shipment is lost in transit, you must notify us within 30 days after receiving your shipping notification to be eligible for a refund or reshipment.

*All Sale items are FINAL SALE. This includes the use of discount codes.

Shipping charges are non-refundable.

Damages and Issues

Contact us immediately if the item is defective, damaged or if you receive the wrong item. We do not accept returns or exchanges for apparel items that become damaged, or shrink after washing. 

Fog & Form is not responsible for any lost, stolen, or damaged shipments and the buyer assumes all responsibilities of claims made with the shipping carrier.

Exceptions / non-returnable items 

Unfortunately, custom products (including books with personalized messages) cannot be returned. Please get in touch if you have questions or concerns about your specific item. 

Pre-order items are produced based on pre-sale quantities and are non-returnable. Payment is collected at the time of purchase to secure your item in production. Once pre-orders have shipped, they cannot be canceled, refunded, or exchanged.

Refunds

We will notify you once we’ve received your return. If approved, you’ll be refunded on your original payment method. It typically takes 5-10 business days for your bank or credit card to post the refund to your account.